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Deli Manager

Brooklyn, New YorkFull-time
$18 - $20 hourly
About the Job
Sahadi’s is a family-owned grocery store with a reputation for offering high-quality products and exceptional customer service. Our deli department is a cornerstone of our business, and we’re looking for a dedicated and experienced Deli Manager to join our team. If you have a passion for food, leadership, and customer service, we want to hear from you!

Position Overview:
As a Deli Manager you will oversee all aspects of the deli department, ensuring top-notch service, quality products, and a smooth, efficient operation. You’ll lead a team of deli associates, manage inventory, maintain high food safety standards, and deliver exceptional customer experiences.

Key Responsibilities:
  • Lead, train, and supervise deli department staff to ensure excellent customer service and efficiency.
  • Ensure that all deli & production products meet high standards of quality and freshness by working closely with our kitchen manager.
  • Manage inventory, including ordering products, receiving deliveries, and maintaining stock levels to reduce waste.
  • Monitor daily department operations, ensuring compliance with food safety standards, health regulations, and cleanliness.
  • Assist customers with orders, special requests, and product recommendations.
  • Achieve sales goals, maintain budgetary controls, and reduce waste while maximizing department profitability.
  • Maintain a clean, organized, and well-stocked deli department, ensuring all products are properly labeled and priced.
  • Work closely with vendors to ensure timely deliveries and resolve any issues regarding product quality or pricing.
  • Handle customer complaints and resolve issues in a professional and timely manner.

Qualifications:
  • 1+ years of experience in retail or food service management, ideally in a deli or grocery setting.
  • Strong leadership and communication skills with the ability to motivate and manage a team.
  • Knowledge of food safety regulations and proper handling of perishable products.
  • Excellent customer service skills and ability to engage with customers in a friendly and professional manner.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Why Join Us?
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and friendly work environment.
  • Employee discounts on store products.

If you are passionate about food and have experience leading a team, apply today to join the Sahadi’s family!

About Sahadi's
Sahadi’s has been doing business in Brooklyn for over 65 years with the original Sahadi’s established in Manhattan in 1898. Today the store anchors a historic Middle Eastern commercial enclave that flourishes along Atlantic Avenue between Court and Clinton Streets. This shopping district endures where there are no Middle Eastern residents to speak of. The appeal of Sahadi’s is, and always will be, the quality of their food. From the gourmet chef, to the adventurous home “experimenter”, you will be sure to find the perfect ingredients on Sahadi’s brimming shelves. Grains, beans, spices and many multinational varieties of olive oils and cheese abound. For those seeking a takeout gourmet meal, over thirty specialty dishes are proudly prepared daily.